FAQ

Automobiles or other vehicles, except as noted in the Parking Rules and Regulations Section 4 Prohibited Vehicles, may be temporarily parked on any street or road that is within the Community from 6:00 am to 11:00 pm. The vehicle's right wheels must be within twelve (12) inches of the curb. 

Parking from 11:00 pm to 6:00 am is considered overnight parking. Residents MUST apply for a temporary overnight parking permit at least two (2) days in advance by completing a form at the Clubhouse Front Desk. The permit must be displayed on the vehicle and the vehicle must be parked ONLY on the requesting resident's street. There will be a maximum of two (2) permitted vehicles for up to two (2) consecutive nights. In the event that overnight parking will exceed the 48 hour non-recreational time limit, an extension may be granted on a case by case basis by the Community Manager. Permits may be denied based on streets conditions. 

Our color palettes were specifically chosen for our beautiful community. The colors within each palette are not interchangeable. However, you are free to choose any accent color from our selection in the HTC House Color Binder.

Monthly DAC meetings are open to all residents. There is an open forum at the beginning for residents to state their claims or concerns. All meeting dates are posted to the HTC website calendar and advertised in the Thursday Community e-Blast and monthly Newsletter.

Not sure? Reference the Residential Improvement Guidelines found on the Rules and Regulations page, or give us a call!

The Compliance Coordinator will email you a personalized email letting you know your violation has been closed. 

Proposals for new color options should be proposed to the Design Advisory Committee. Suggested color schemes are considered monthly. If the DAC decides to move forward with a considered color, they will present it to the Master Board to be voted on. 

Time crunch? Let's talk!
 
As exciting as it is to get started on a project, there is some housekeeping beforehand. If you know your project is in our Residential Improvement Guidelines and requires approval, it is recommended that you start the process early as the approval process could take up to 30 days. If any work has been done before approval, the resident is liable for all costs necessary to bring the work into compliance. Contacting your Community Standards Coordinator is the best course of action to see your project through from beginning to end!

Please note that it may take up to 30 days for your request to be reviewed from the day it is submitted. Providing more information in your initial request can make the approval or denial process easier. You will receive an automated email containing an approval or denial letter. If you haven't received it, please check your spam or junk folder. If 30 days have passed and you still haven't received the email, please contact our Design Review Coordinator, Marissa Hopp, at mhopp@keystonepacific.com.

 

Congrats! The last step is to submit the Notice of Completion form available online or at the Front Desk. Please complete and return to the Front Desk or email to mhopp@keystonepacific.com. Be sure to include photos of the completed project. 

Not right away! We still have to come out and view the property to ensure the work complies with our guidelines. If we deem that it is, then we will close it!

Short answer: yes. 
 
Even if you are painting or roofing your house with the same color scheme or materials, a Design Review Request form is still required per our Residential Improvement Guidelines. 

We utilize an architect consulting firm to review and approve/deny Design Review Requests. Please contact our Design Review Coordinator Marissa Hopp at mhopp@keystonepacific.com with questions regarding your Design Review Request.  

All Design Review information can be found on the Design Review page including the Guidelines, Request Form and Notice of Completion.

 

 

If you have a guest arriving between 9pm and 5am, the outside community gates will be closed. You can have them locate your name at the call box (sorted by last name) and when they select your name, it will call the number you provided on your new homeowner paperwork. When you get the call, if you press the number 9 on your phones keypad, it will disconnect the call with them and open the gate.

The Master Association covers all homes in the community. It is governed by a five-member Board of Directors and has overall rules established in the Covenants, Conditions and Restrictions (CC&Rs). All homeowners are charged quarterly assessments by the Master Association, which in turn provides community amenities at the Clubhouse including pools, fitness areas, meeting rooms and more (for usage see Facilities Rules and Regulations). The Master Association provides management services including financial planning and administration, covenant compliance, trash and recycling, and a variety of Lifestyle programming.

 

The number of guests allowed is a maximum of four (4) PER HOUSEHOLD for a total of six (6) people. Residents must physically remain with guests. Guests, especially children, must be directly supervised by the resident at all times. Sundays are designated for residents only. No guests or children will be allowed use of the pools on Sundays. 

 

View the complete Pool Rules and Regulations on the Rules and Regulations page. 

Grandchildren swim hours are as follows: